Privacy Policy
We have set out this privacy policy to allow you to see how we use your data and allow you to choose if you want to use our services.
1. About Us
Councilhomeswap.co.uk is a mutual exchange website offering mutual exchange advertising in the UK. We are not a landlord, Council or Housing Association and we cannot give any advise on the swap process.
2. information we collect
The personal information we collect is : first name, email address, phone number (optional), password (encrypted our staff have no access to this), and advertisement details or message details.
3. How we use the information
Your personal information including first name, email address and password are not displayed to other members, guests or visitors.
Your phone number (optional) and advertisement details are displayed to other members, guests or visitors of Councilhomeswap.co.uk.
A link to your advert may be published on our twitter and facebook pages.
Because advertisement details are displayed publicly on our website we strongly advise to not include contact details as anyone could see these.
We advise (recommended) to allow Councilhomeswap.co.uk users contact you via the contact form on your advertisement.
Our main purpose for storing your information is for your home swap details to be displayed to other members, guests or visitors.
Advert details are displayed to members, guests or visitors of Councilhomeswap.co.uk.
Because information on Councilhomeswap.co.uk is submitted by guests or members.
Councilhomeswap.co.uk is not held responsible for contact details being displayed on advertisements where users add their details directly to their adverts.
By submitting images of your home, You declare that you are the copyright owner of the image. Do not submit an image if it is not your own photo. By adding photos you give permission for us to share your advert details via marketing emails, email newsletters, social media (twitter and facebook) which will result in more people seeing your advert.
Councilhomeswap.co.uk is not held responsible for the validity of contact details submitted or displayed by visitors, members nor do we guarantee a reply to questions being sent.
Councilhomeswap.co.uk is a venue for tenants to communicate with each other to arrange a homeswap online. We are not a landlord or housing association and we do not guarantee that a homeswap will be made by using our services.
We remove adverts where information is inaccurate or we become aware of inaccurate information.
4. Sharing, transferring your information
We may store your information outside the EEA and we will use the following
The country is safe for data transfer by the European Commission.
If we store the data in the USA it will be safely transferred to a company that is certified under the EU-US Privacy Shield.
We may disclose your personal information if requested for the reasons below.
To comply with any legal obligations. This includes data requests for criminal investigations.
5. Sale of Councilhomeswap.co.uk
In the event that we are sold to a third party, you agree that any personal information we hold about you may be transferred to the third party that purchases Councilhomeswap.co.uk.
6. Cookies
Our cookie policy can be found here
7. Your rights regarding your Personal Information
Under Data Protection law, you have rights to access your personal information, which are:
Correcting your Information
If you need anything correcting please contact us on team@councilhomeswap.co.uk
Requesting a copy of your Information
please contact us on team@councilhomeswap.co.uk
Deleting your information
please follow the links in any emails you have or please contact us on team@councilhomeswap.co.uk
8. How long we hold your data for
Advertisement details remain on Councilhomeswap.co.uk for 24 months from when they are submitted, However users can extend this using the link in the expiry email we send.
9. Links to third-party websites
Our website may contain banners and links to other third parties which are not covered by this privacy policy.
If you want to go through to a different website from our website, please make sure that you read their own privacy policy.
10. Contacting us
If you have any questions or would like your details removed from our mailing list or website at any time, please contact us at:
Email: team@Councilhomeswap.co.uk
By registering or using our website you are agreeing to this privacy policy.
Other Exchange Websites
Ukhomeswap
CES